This document elucidates the procedure for collecting and processing user data through bollywood-casino.com, henceforth referred to as the “Website”. Terms such as “we”, “us”, and “our” pertain to Esports Go N.V, a legal entity governed by the laws of Curacao.
WE PRIORITIZE PRIVACY PROTECTION AND ENSURE ETHICAL DATA USAGE.
The ensuing information aims to enlighten users on:
- The personal data we gather.
- Purpose and utilization of collected data.
- Data sharing practices.
- User rights concerning personal data.
- Additional privacy and security details.
Controller Details:
- Name: Esports Go N.V.
- Registration Number: 136043
- Registered Address: Schout Bij Nacht, Doormanweg 40, Curacao, PO Box 4745
- Email Address: [email protected]
1. Information Collection
1.1. Account and Profile Setup
To utilize Website functions, users must register an account, necessitating an email address or phone number. Additional voluntary information includes address, full name, country, payment details, and geolocation for enhanced functionality. Account data aids in:
- Account creation and maintenance.
- Provision of online gaming services.
- Customer support.
- Software updates notification.
- Marketing communications.
We retain account data until account closure or inactivity for five years, unless required for Anti-Money Laundering Compliance.
1.2. Website Functionality
While accessing services via the Website, we process:
- Internal communications.
- Derived information like user logs and support requests.
Users acknowledge and consent to public display of winnings and user-generated content for promotional purposes. Data storage aligns with account duration, deleting inactive user information within 24 months.
1.3. Payments
We do not collect financial data. Payment processing redirects users to authorized financial contractors. We retain payment confirmation for legal compliance and financial auditing purposes.
1.4. Communications
User inquiries, whether via phone, live chat, or email, aid in issue resolution, Website enhancement, and efficiency analysis. Data storage mirrors account activity duration.
1.5. Website and Marketing Activities
Data collection encompasses log files, cookies, and web analytics, focusing on usability enhancement and marketing research. Marketing data retention spans 24 months post-last communication.
1.6. Social Media Features
Users may share Website activities via social media features, subject to respective platform privacy policies.
2. Third-Party Access
We engage third-party providers for various services, ensuring data handling complies with GDPR.
2.1. Analytics
Google Analytics collects non-personally identifiable data for Website analysis, stored up to 12 months post-last visit.
2.2. Other Disclosures
Information may be disclosed for responsible gambling support, legal obligations, or business transfers. User information is not sold, shared, or rented to third parties.
3. User Rights
Users possess GDPR rights concerning personal data, including objection, access, rectification, restriction, deletion, and data portability. Requests or inquiries can be directed to [email protected].
4. Security Measures
We employ stringent measures to safeguard user information from unauthorized access or manipulation, adhering to international safeguards.
5. Changes to Notice
We reserve the right to update this notice, notifying users of significant changes. Regular review of this notice is encouraged to stay informed.